All products are sent via Aramex Courier and the tracking number will be sent to you once your parcel is ready to go out. In most cases this will either go out on the day of order or the next busieness day with the exception of live items which is stated below.
Expected delivery is overnight business days for North Island and 2 business days for South Island however please allow a few extra days for rural deliveries.
Sorry we can not ship to desinations outside of New Zealand and the courier is unable to deliver to PO Boxes so a physical address is required please.
Due to the yearly increase in shipping from Aramex Couriers, we are now unable to deliver to rural address with the shipping rates stated at checkout sorry. For rural deliveries an additional $7 will be added to your cart at the checkout if your address is deemed rural.
For live items, please note that these are shipped at your risk. We do take every possible care to ensure they arrive safely to you and we have had a high success rate of them doing so. Shipping days are Monday and Tuesday to ensure they arrive safely to you and don't get stuck over the weekend. Rural deliveries may take longer and increase of risk of the items not reaching you safely so we recommend providing a non rural address if possible. For some live items we are unable to ship to any rural address. This is stated on each product. Please check if you are unsure by following the guidelines stated.